Electric City Subs reached an important milestone this November, celebrating its first year in business.
Owners Eric Stevens and Jennifer Galler wanted to give the community a variety of fresh and made-to-order items ranging from traditional cold and hot subs to salads, wrap, wings and more. The eatery at 902 S. Webster Ave., Scranton, also offers online ordering, delivery and catering.
Chef’s Table recently chatted with Stevens about the sub shop he runs with his girlfriend.
Q: What is the history of the restaurant?
A: Electric City Subs was a newly established eatery when we opened our doors in 2019. Before we opened our location, it was a very well-known location that housed Beech Street Grill for almost 10 years.
Q: What kind of food do you serve, and what is available for people with special diets?
A: We offer several homemade menu items. There’s something on the menu for everyone. We offer many different local favorites, from your traditional cold subs, hot subs, appetizers, homemade soups, chili, salads, wraps and many more items to choose from that are cooked to order, and we try to accommodate any special requests/needs.
Q: What are your most-ordered menu items and why?
A: Definitely cheesesteaks. We’ve been told we have one of the best in the area. Reubens are also a very popular menu item; customers tell us there are not many options in our area to find an American classic the way we make them. Also, it wouldn’t be NEPA if we didn’t serve hot wings and boneless wings. We sell several hundred pounds of chicken every week.
Q: How did your menu come to be?
A: We just wanted to provide local favorites with a made-fresh-to-order, home-cooked feel daily.
Q: How would you describe the restaurant’s atmosphere?
A: We pride ourselves on being one of the cleanest, most customer-focused takeout facilities in the area. Before COVID-19, when we were allowing customers inside to do pick-ups, we always felt proud when a customer would come in and say, “We love what you’ve done to this place.” They can’t believe how clean and organized it is and always say they can truly taste the “home-cooked” feel we strive to provide in all of our recipes.
Q: What kinds of promotions do you offer?
A: We try our best to always offer some weekly specials. We always offer a discount for our military members, first responders, frontline workers, etc. We feel it’s our duty to help out when and where we can to show our respect and gratitude to our community.
Q: Do you offer catering, event space, etc.?
A: We do have the ability to offer anything from hoagie platters for small business lunches, weekly family meal planning, all the way up to providing a full catered event if requested.
Q: Are you offering delivery, takeout, or curbside pickup?
A: Currently, we are offering takeout, curbside pickup and delivery. No dine-in or inside pickup at this time. We offer the ability to order online through our website for pickup or delivery as well.
Q: Where do you see the restaurant headed in the future?
A: Thanks to our generous support from our community, we are happy to announce we just hit our one-year milestone a few weeks ago. We want to thank every one of our customers for their support and hope for their health and safety during these times. I have over 20 years of sales, management and customer-service experience. Jennifer has 10-plus years in the food and beverage industry, and combined we have what it takes to ensure we remain customer-focused and strive to succeed. We are also in the process of looking to expand our footprint and are currently looking to open a second location sometime in 2021. Also, be on the lookout for extended hours coming in early next year.
Laura Rysz is the features copy editor and calendar editor at The Times-Tribune and runs the Talk of the Times column, which focuses on local fundraisers and other events. She also writes Chef’s Table that profiles restaurants around the region. Additionally, Laura curates events online on AccessNEPA.com. Laura is involved in the special Mother’s Day edition and curates occasional features Marry Memories and Times Travelers. She is a graduate of Haddonfield Memorial High School, New Jersey, and earned an English professional writing degree with a minor in mass communications from King’s College, Wilkes-Barre. She also earned a certificate in Social Media Marketing from Rutgers Business School. Contact: email@example.com; 570-348-9100 x5228.